Privacy policy
Your privacy matters to us.
How we collect, use and protect your personal data under the Personal Data Protection Act 2010 (PDPA).
Last updated: 3 November 2026
01Who we are
Hwa Lee M&E Group Sdn Bhd (202201003644 (1449341-W)) respects your privacy. This notice explains how we handle the personal data you share with us, in line with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
02What we collect
When you fill in a form on this website, call, email or WhatsApp us, we may collect your name, phone number, email address, company name, the details of your project and any photos or files you send. We do not ask for sensitive personal data.
03Why we use it
We use your details to reply to your enquiry, prepare quotations, carry out and support your project, keep proper business records and meet our legal obligations. We do not sell your personal data, and we do not use it for unrelated marketing.
04Who we share it with
Only our own staff, and where needed the trusted suppliers, subcontractors and service providers (such as our website and email hosts) who help us deliver your project. We may also share data with the authorities when the law requires it.
05How long we keep it
We keep personal data only for as long as it is needed for the purposes above and for our legal and accounting obligations. After that, it is deleted or destroyed securely.
06How we protect it
This website uses a secure (HTTPS) connection. Access to your data is limited to the people who need it, and we take reasonable steps to protect it from loss, misuse and unauthorised access.
07Cookies
This website only uses the basic cookies it needs to work. We do not use advertising or tracking cookies.
08Your rights
You may ask to see the personal data we hold about you, ask us to correct it, or withdraw your consent for us to use it. Email us at support@hwalee.com.my and we will reply as soon as we can. If you choose not to give us your details, we may not be able to reply to your enquiry.
09Changes to this policy
We may update this policy from time to time. The latest version is always on this page, with the date it was last updated.
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